So as you may have seen on Twitter, I had a job interview recently and if you know me, you’ll know I was rejected the same day – yayyy (sarcasm).
I’ve always read these kind of blog posts and YouTube videos of people being successful so I thought why not do it from my point of view, unsuccessful! Maybe this can help you for what NOT to do as well as what TO do or if you were rejected like me, maybe you’ll feel a bit better and able to relate! If you’re looking for a blog post about trashing Lush and its staff, you’ve come to the wrong place. I don’t have anything against Lush. I still love them and will keep buying products from them.
♥ General info about the day
♥ One-to-one Interview
♥ Mock Demo
♥ Sales Consultation
♥ After the Interview and why I was unsuccessful (plus tips!)
General Info about the Day
So I arrived one hour early and wandered around the shops until it was time to head in. When I arrived, there was around 15 applicants, all of which were bubbly and full of confidence -“shit” I told myself. I’m not the most confident person so I thought I’d better fake it. Thankfully (as I’ll tell you) it was a pretty relaxed atmosphere so I was more confident than I was in any interview.
When everyone arrived, we were taken to the back of the store, given info and introduced to the staff. We were then split into groups and as I began talking to a few girls in my group, I noticed they were more confident than me. One girl was quieter than I was so I’d say I was in the middle (confidence wise). I read Lush employees are all outgoing, bubbly and basically things I wasn’t. I can definitely be outgoing and bubbly but during interviews I just like to be focused and nerves don’t help.
One person in my group was just a bit OTT for me and always spoke about herself, so whenever I wanted to try to talk to the staff or anyone else, she’d butt in and talk about herself or compliment the staff. Now I hate really bitchy blog posts so I hope this doesn’t come across that way but she really put me off. This isn’t an excuse or anything but nobody likes someone who is full of themselves. I just wanted to tell her to be quiet for once, stop talking about herself and let others talk. I have grown up surrounded by people who love themselves, so School was hell for me. I escaped that when I came to college. Now I was back in that horrible space where I felt like I had to fight just to talk!
Another girl in my group was one of the loveliest girls I’ve met. We got talking and learned a bit about each other and she really made me feel more at ease, so I hope she got the job!
So this was pretty straightforward and I seem to do well in these as I know what I want to say. Obviously there will be questions that will stump me but I only really apply to places I know and would enjoy working for, hence why I applied to Lush! It was just the normal questions about why you’d want to work for them, etc…
We were in pairs and told that one person would be the ‘customer’ and the other would be the ‘sales assistant’, we would then swap places. We were given a selection of products and told to chose two, talk about them and demo it.
I chose two products I knew a bit about (one more than the other) and demo-d it on one of the girls. I spoke about their ingredients and Lush’s ethics. You had to speak up quite a bit and if you don’t like touching people and massaging their hands&arms, this isn’t the job for you. After I found out one girl had qualifications in Beauty so she knew what she was talking about.
Finally, we had to sell a random object to the group. I chose one of their boxes with a variety of soaps and bath bombs. Again, I spoke about LUSH’s ethics and a bit about the products and why they’d be good for certain seasons and certain skin types. I was pretty enthusiastic whilst talking about it because I genuinely love Lush and what they stand for.
After the Interview and Why I Was Unsuccessful (plus tips!)
I left feeling quite good and proud of myself for going and giving it my best shot so I can’t say I didn’t try. I came home and told everyone it went well but about 3 hours after my interview finished, I received the rejection e-mail and out of all my rejections, it was probably the most positive. There was nothing I could have KNOWINGLY tried to do better as I had never done anything like this before.
I was told I could have been more confident during the sales consultation and that I could have done a few things differently during the demo. I won’t lie, it was disappointing because I felt like a massive failure. I always get rejected because of my confidence and being rejected for your lack of confidence, does not make me anymore confident! I did however get told throughout I showed my passion for the company and they said I should apply again in future which I hope to do.
I know I can’t succeed at everything but c’mon! 😂🤷🏽♀️ I’m not going to stop looking for part-time jobs because feeling like a failure isn’t for me. I could never hate Lush or the staff because they were all so nice to me and I’m not the type of person to trash a company just because they rejected me. Lush stand up for what’s right and that’s why I like them (they also have amazing products too!)
1) Be yourself. If you’re shy and don’t like touching people (because you’ll have to massage people’s hands and arms) this isn’t for you!
2) Dress what you feel comfortable in, but don’t dress too casual.
3) If you have someone like I did who is full of themselves, don’t let that get in the way – it really knocked me towards the end and I was quite annoyed about that during the time.
4) Don’t be nervous! It’s actually quite an enjoyable interview. Even after my rejection, I’m glad I went because I learned skills and met the loveliest people. I don’t love Lush any less and I’ll still be visiting them!